Refunds or returns must be approved by World Discount Merchandise LLC’s Customer Support team and must follow a verified dispute. Any unauthorized return or payment reversal attempt may delay the resolution process and affect your account standing.
If a return is approved, a full inspection is performed upon receiving the item. All returned merchandise must match the original shipment-including serial numbers and accessories-to qualify for a full refund. Ownership of returned items remains with the Buyer until confirmed by World Discount Merchandise LLC or the original Seller.
We strive to create a fair and transparent buying experience by offering quality merchandise through a trusted marketplace.
Return Eligibility:
– Items listed as Fair, Good, Excellent, New, or Refurbished may be returned within 7 days of receipt if the item does not match the stated condition.
– New or Refurbished products may also include manufacturer warranties when noted in the listing.
Non-Returnable Items:
– Products listed as Untested or AS-IS are sold without guarantees and are not eligible for returns. These items are intended for professional buyers. All visible defects may not be captured in product images, so review all listing details carefully before placing a bid.
– Bulk lots or truckload sales may vary by up to 10% in quantity.
Buyer Responsibilities:
– Review all product descriptions, images, warranty info, and shipping terms before bidding.
– Report any incorrect shipments within 3 business days of delivery.
Return Policy Violations:
– If a Buyer initiates a PayPal claim or demands a return outside our policy, they are responsible for shipping costs. No return label will be provided.
– Refunds will be processed minus original shipping fees and a 30% restocking fee.- Accounts may be deactivated for policy violations.
*It is the Buyer’s duty to understand the product being purchased, and the Seller’s responsibility to provide accurate listings and ship the correct item.*
World Discount Merchandise LLC reserves the right to deactivate any Buyer or Seller who violates this return policy.